Privacy Statement
This Privacy Policy explains how Orion Spins collects, uses and protects the personal information you give us when you register, play or place bets. We take your privacy seriously and set out below the types of data we collect, how we use it, the measures we take to keep it secure and the rights you have in relation to your information.
Types of data we collect
We collect a range of information to operate accounts, manage payments and ensure a safe service. This includes personal data you provide directly, technical data from your device and transactional records of your activity on the site and sportsbook.
Personal data
Personal information may include your name, date of birth, address, email, telephone number and identity documents when required for verification. We also record account credentials, communications with support and preferences you choose within your profile.
Technical data
We collect device and connection data such as IP address, browser and operating system, device identifiers, language settings and location data where needed to comply with legal or safety checks. This helps us deliver a reliable, mobile-friendly service.
Transactional data
We keep records of deposits, withdrawals, bets, game history and bonus activity. Payment details are handled by our payment processors, and we only store the minimum information necessary to reconcile transactions and to fulfil anti-fraud and regulatory checks.
How we use your information
Your data is used to create and manage your account, process payments, verify identity for withdrawals, prevent fraud, provide customer support, and deliver the services you request. We may use aggregated or anonymised data for analytics, product improvement and marketing, subject to your consent where required.
Data protection practices
We implement technical and organisational measures to protect your data, including encryption in transit (TLS), access controls, secure servers and staff training. Access to personal data is limited to authorised personnel and trusted service providers who process data on our behalf under data processing agreements.
Cookies and tracking technologies
We use cookies and similar technologies for essential site functions, to remember preferences, for analytics and to personalise offers. You can manage cookie settings through the cookie banner and via your browser. Third-party providers may also use cookies for analytics and advertising; their use is subject to their own privacy policies.
Information sharing and third parties
We may share personal data with payment processors, game providers, fraud prevention services, identity verification partners, analytics providers and law enforcement or regulators where required. We only share the minimum necessary information and require partners to protect your data in line with applicable standards.
User rights
You have rights to access, correct and, where applicable, delete your personal data. You can request restriction of processing, object to certain uses of your data, and withdraw consent to marketing at any time. For some requests we may need to verify your identity before acting.
Access, correction and deletion
To exercise your rights or update your details, contact us at [email protected]. We will respond in line with applicable law and may retain certain records where necessary for legal or business purposes, for example to comply with anti-money‑laundering checks or to process outstanding withdrawals.
Privacy policy updates
We may update this policy from time to time. Any changes will be posted on the site with an updated effective date and, where appropriate, notified to account holders. Continued use of the service after an update indicates your acceptance of the revised policy.